Terms & Conditions.

Last updated: 27 September 2026

1. Who We Are

Sales Redefined Pty Ltd (ABN: 31 620 286 197) ("Sales Redefined", "we", "us", "our") provides education, training, consulting, keynote speaking, online programs and enablement workshops for businesses, including the "Human + AI REVenue Accelerator" program. By using our website, purchasing our programs or accessing our portals, you agree to these Terms & Conditions ("Terms").

1.1 Other services

Keynotes, workshops, partner programs and other services are supplied under a separate written agreement. If these Terms conflict with that agreement, that agreement prevails.

2. Key Definitions

Human + AI REVenue Accelerator Program or The Program: the 6-week, 6-module program and any associated services or content.
Seat: one place in the Program for one named person. The Program is sold as one Anchor Seat and, if required, additional Team Seats.
Team: the participants enrolled under the same purchase.
ACL: Australian Consumer Law (Schedule 2 to the Competition and Consumer Act 2010 (Cth)).

3. Australian Consumer Law (ACL)

Nothing in these Terms excludes, restricts or modifies any rights or remedies you have under the ACL. Consumer guarantees apply to services.

4. Program Term, Seats & Commitment

The Program is a fixed-term program of 6 modules delivered over 6 weeks. Live sessions run for approximately 90 minutes. You may pay upfront or in two instalments via Stripe. By enrolling, you commit to the full 6-module, 6-week term (subject to your ACL rights).

The Program is sold as one Anchor Seat plus additional Team Seats. Every participant, including each member of your team, must be enrolled in their own Seat and use their own login. Seats cannot be shared, or transferred without our written consent.

5. Fees, Billing & Failed Payments

5.1 Currency & GST

Prices are in Australian Dollars (AUD) and exclude GST unless stated otherwise.

5.2 Payment Processor

Payments are processed by Stripe. You authorise us/Stripe to debit your nominated card on each due date.

5.3 Failed Payments & Suspension

We may attempt to debit your card up to three (3) times after a failed payment.

If payment remains unpaid seven (7) days after the due date, we may suspend access to the Program and member portal until payment is made.

Continued non-payment may result in termination of access and acceleration of the remaining balance for the term. We may engage a debt collection agency and recover reasonable collection costs.

Access will be reinstated once overdue amounts are cleared.

5.4 Promotion Codes

Only one promotion code may be applied per purchase. Promotion codes cannot be combined or used in conjunction with any other offer unless explicitly stated.

6. Success Guarantee

Attend every session (live or replay), complete the weekly challenges and share your work with us. If your team hasn't got at least one sales or GTM use case live by the end of week six, we'll give you one free private 90-minute session to get it live.

To claim, email ask@salesredefined.com.au within 14 days of the Program's final session. We will hold the session within 14 business days of your request.

"Live" means in use by your Team in their day-to-day work. The session is your remedy under this guarantee. It is not a refund and does not guarantee any particular revenue, pipeline or ROI. It does not apply where a use case cannot go live because of your AI licences, security or organisational restrictions (see clause 10.2).

This guarantee is in addition to your rights under the ACL.

7. Program Content & Facilitators

7.1 Changes to the Program

We may make reasonable changes to the Program's content, structure, schedule or delivery format where the changes do not materially reduce the value of the Program. If we make a change that materially and adversely affects you, we will tell you and work with you on a reasonable solution. This clause does not limit your rights under the ACL.

7.2 Facilitator Substitutions

Facilitators and guest experts may change. If a scheduled facilitator or guest expert becomes unavailable, a suitably experienced alternative will deliver the session with the same topic and skill set to maintain the quality and integrity of the Program.

8. Cancellations & Refunds

Fees are non-refundable except as required by law (including the ACL) or as provided in clause 6. If you cancel for convenience, all remaining instalments remain payable unless we agree otherwise (for example, under a documented hardship policy).

9. Unfair Contract Terms

We aim to ensure these Terms are fair and transparent. Unfair terms in standard form contracts are prohibited and attract penalties from 9 November 2023; we will read down any term to the extent necessary to comply with the law.

10. Access & Acceptable Use

One Seat = one person. Each participant must use their own login. Do not share login details.

You must not upload or transmit anything unlawful, defamatory, infringing or malicious.

Session recordings and materials may not under any circumstances be shared or downloaded from the member portal.

We may suspend or terminate access for material breach of these Terms or unlawful conduct.

10.1 AI Tools and Responsible Use

You acknowledge that the Program may include or reference AI tools, features, frameworks, prompts, or outputs as part of the educational content.

You are solely responsible for:

Ensuring your use of any AI tools complies with your own organisation's AI guidelines, policies, guardrails, ethical standards, and approval processes;
The safe, lawful, and responsible application of AI in your business context; and
Ensuring all AI usage complies with applicable laws, including but not limited to the laws of New South Wales and the Commonwealth of Australia (such as privacy, intellectual property, consumer protection, and emerging AI regulations).

We provide educational information only and do not guarantee the accuracy, completeness, safety, or suitability of any AI outputs. You use any AI tools or generated content at your own risk.

This clause operates in addition to (and does not limit) the disclaimers, acceptable use, limitation of liability, and indemnity provisions in these Terms.

10.2 AI Licences and Security

Before starting the Program, you are responsible for making sure that:

You hold a valid licence for each AI tool you will use;
Your organisation has approved those tools and set up their security, privacy and data-protection settings, so they are secure for your intended use; and
Your use of AI complies with your organisation's own AI guidelines and policies.

By ticking the box at checkout, you confirm you have done so.

We teach how to apply AI to sales and go-to-market work. We do not provide IT, cyber security, privacy or legal advice, and we are not responsible for the security, configuration or performance of any AI tool, your systems or your data. Do not enter confidential, personal or client information into an AI tool unless your organisation has approved that use.

11. Intellectual Property

All Program materials (videos, workbooks, frameworks, trademarks) are owned or licensed by us. You receive a personal, non-transferable licence to use them for your internal business purposes only. No copying, distributing, reselling or public posting without written consent.

12. Privacy & Cookies

We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). See our Privacy Policy for details, including how to access or correct your information and how to opt out of marketing.

We (and third parties such as Meta, LinkedIn and Google) may use cookies or similar technologies for analytics and advertising; you can manage preferences via your browser or industry tools (e.g. YourOnlineChoices, Google Ads settings).

13. Results & Earnings Disclaimer

We provide education and tools; outcomes depend on your implementation, resources and market conditions. We do not promise particular revenue, pipeline or ROI. Results, testimonials and case studies on our website are examples of outcomes achieved by specific clients or participants. They are not typical and are not a guarantee of your results. This disclaimer does not limit your ACL rights.

14. Limitation of Liability

To the maximum extent permitted by law, our liability for any loss or damage arising from the Program or site is limited to re-supplying the services or paying the cost of having the services supplied again. This does not affect liability for non-excludable guarantees under the ACL.

15. Indemnity

You indemnify us for loss we suffer directly because of your unlawful use of the site or breach of these Terms. This clause will not operate to the extent it would be unfair or contrary to the ACL.

16. Third-Party Links & Tools

We are not responsible for third-party sites or tools linked from our website. Use them at your own risk.

17. Force Majeure

We are not liable for delay or failure to perform due to events beyond our reasonable control (e.g. pandemics, outages, strikes). We will resume performance as soon as practicable.

18. Changes to These Terms

We may update these Terms by posting a new version on the site. Changes do not affect a Program you have already purchased, which remains subject to the Terms in force at the time of purchase. We will notify you of material changes to payment or guarantee terms by email.

19. Governing Law & Jurisdiction

These Terms are governed by the laws of New South Wales, Australia. You submit to the exclusive jurisdiction of the courts of NSW and the Federal Courts of Australia.

20. Contact

Sales Redefined Pty Ltd
Email: ask@salesredefined.com.au
Address: Level 17, 1 Denison Street, North Sydney, New South Wales, Australia, 2060